Venco Tickets
Privacy Policy
Last Updated: 01/05/2024
Introduction
Welcome to Venco, a leading white-label ticketing as a service platform. This Privacy Policy outlines our commitment to protecting the privacy and security of the personal information we collect and process as you use our platform, available at venco.io.
Information Collection
Personal Information: We collect personal information when you:
  • Register an account or create an event.
  • Purchase tickets or make transactions.
  • Communicate with us directly via customer support or feedback forms.
This information may include your name, email address, contact details, payment information, and any other details you provide us.
Non-Personal Information: We automatically collect certain information when you use our services, such as IP addresses, device information, browser type, and browsing data through cookies and other tracking technologies.
Use of Information
The personal information we collect allows us to:
  • Create and manage your event effectively.
  • Process transactions and send tickets via email or text message.
  • Offer customer support and respond to inquiries.
  • Enhance and optimize our platform through real-time data and analytics.
  • Communicate important notices and updates about your event.
  • Conduct internal research and development.
Information Sharing and Disclosure
We may share your information with:
  • Service providers and partners who assist in delivering our services, such as payment processors (Stripe, PayPal), cloud hosting services (AWS), and other third-party services.
  • Law enforcement or other authorities if required by law or to protect the rights and safety of our users and the public.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law.
User Rights
Under applicable laws, you may have rights including:
  • Access: You can request copies of your personal data.
  • Rectification: You can request that we correct any information you believe is inaccurate or incomplete.
  • Erasure: You can request that we erase your personal data under certain conditions.
  • Restrict processing: You can request that we restrict the processing of your personal data, under certain conditions.
  • Object to processing: You can object to our processing of your personal data, under certain conditions.
  • Data portability: You can request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us at our designated contact details.
Cookies and Tracking Technologies
Venco uses cookies and similar technologies to track user activity on our platform and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You are advised to review your browser settings and adjust your cookies preferences.
Data Security
We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information. This includes using secure protocols for communication and transferring data, such as HTTPS.
International Transfers
Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction.
Changes to the Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
Contact Information
If you have any questions about this Privacy Policy, please contact us: